Thursday 2 June 2011

Hotfix for Service Manager 2010 SP1 CU1 Available

A hotfix for Cumulative Update 1 for System Center Service Manager 2010 SP1 has been released.

If after installing SP1 CU1 you notice the following errors then this hotfix should resolve it.

Event ID 33333 is logged in the "Operations Manager" event log on the management server:
 
Log Name: Operations Manager
Source: DataAccessLayer
Event ID: 33333
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Description:
Data Access Layer rejected retry on SqlError:
Request: EntityChangeLogSnapshot -- (ManagedTypeId=a604b942-4c7b-2fb2-28dc-61dc6f465c68), (BeginTransactionId=68184), (EndTransactionId=68226), (RETURN_VALUE=1)
Class: 15
Number: 156
Message: Incorrect syntax near the keyword 'INNER'.


Log Name: Operations Manager
Source: DataAccessLayer
Event ID: 33333
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Description:
Data Access Layer rejected retry on SqlError:
Request: EntityChangeLogSnapshot -- (ManagedTypeId=a604b942-4c7b-2fb2-28dc-61dc6f465c68), (BeginTransactionId=68184), (EndTransactionId=68226), (RETURN_VALUE=1)
Class: 15
Number: 102
Message: Incorrect syntax near ','.


Note: The GUIDs and transaction IDs vary, depending on the environment. However, the text in the description is the same

You may also notice that you receive duplicated notifications or workflows that are triggered two times for the same object.

For more information, check the KB article here:
http://support.microsoft.com/kb/2538810

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